{"product_id":"size-exchange-protection","title":"Pre-Purchase Size Exchange Protection","description":"\u003ch1\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eSize Exchange Protection — US$39.90\u003c\/b\u003e\u003c\/span\u003e\u003c\/h1\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003ePre-Purchase Size Exchange Protection — US$39.90\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eGet peace of mind with your new boots. Save US$20 when you add Size Exchange Protection to your original order.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eThe standard post-purchase size exchange service costs US$59.90, subject to eligibility.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eThe US$39.90 pre-purchase price is available only when purchased together with eligible boots in the original order. It cannot be purchased separately afterward.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eAvailable exclusively for eligible U.S. orders.\u003c\/b\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eOne Pair. One Size Exchange.\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eEach protection unit covers \u003cspan class=\"s1\"\u003e\u003cb\u003eone approved size and\/or width exchange for one eligible pair of boots\u003c\/b\u003e\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eEach pair is limited to one size exchange in total. A second exchange is not available under this service.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eYou may change the size and\/or width only.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eThe boot model, leather, color, sole, and all other specifications must remain unchanged.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eWhat’s Included\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003eOne approved size and\/or width exchange\u003c\/li\u003e\n\u003cli\u003ePrepaid U.S. domestic return shipping label\u003c\/li\u003e\n\u003cli\u003eReturn shipping to our designated U.S. service center\u003c\/li\u003e\n\u003cli\u003eReturn inspection and exchange processing\u003c\/li\u003e\n\u003cli\u003eShipping of the replacement pair\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003e🇺🇸 U.S.-Based Returns — New Jersey\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eAll approved size exchange returns are handled through our authorized return facility in \u003cspan class=\"s1\"\u003e\u003cb\u003eEdison, New Jersey, USA\u003c\/b\u003e\u003c\/span\u003e, operated by Return Helper.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eNo international return shipping to China is required.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eOnce your exchange request is approved, we will provide a prepaid U.S. domestic return shipping label and detailed return instructions.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003ePlease do not ship your boots before receiving return authorization.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003e30-Day Request Window\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eSubmit your exchange request within \u003cspan class=\"s1\"\u003e\u003cb\u003e30 days of the actual delivery\u003c\/b\u003e\u003c\/span\u003e of your original boots.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eThe 30-day period begins on the delivery date, not the order date or shipment date.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eEligible Products \u0026amp; Purchase Limits\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eSize Exchange Protection is available exclusively for eligible \u003cspan class=\"s1\"\u003e\u003cb\u003eIn-Stock and standard Ready to Order (RTO) boots\u003c\/b\u003e\u003c\/span\u003e shipped to the United States.\u003c\/p\u003e\n\u003cp class=\"p3\"\u003e\u003cb\u003eMade to Order (MTO) boots and boots with Light Customization are not eligible for this service.\u003c\/b\u003e\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eThese eligibility requirements apply to both the US$39.90 pre-purchase protection and the US$59.90 post-purchase size exchange service.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eFor pre-purchase protection, the number of protection units cannot exceed the number of eligible boot pairs in the original order.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eReturn Condition Requirements\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003ePlease try on your boots indoors only, on a clean, soft surface.\u003c\/p\u003e\n\u003cp class=\"p5\"\u003eReturned boots must remain unworn and meet the following conditions:\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003eNo visible outsole wear\u003c\/li\u003e\n\u003cli\u003eNo significant creasing\u003c\/li\u003e\n\u003cli\u003eNo scratches or damage\u003c\/li\u003e\n\u003cli\u003eOriginal packaging and all included accessories must be returned\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"p4\"\u003eEvery returned pair is subject to inspection.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eIf an exchange is declined because the boots fail these conditions, the original pair can be returned at the customer’s actual shipping expense, subject to applicable law.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eIf Your Replacement Size Is Out of Stock\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eIf your requested replacement size or width is unavailable, \u003cspan class=\"s1\"\u003e\u003cb\u003ewe will arrange production of the replacement pair\u003c\/b\u003e\u003c\/span\u003e.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eYour replacement boots will be shipped once production is completed.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eProduction and delivery times may vary. Our customer support team will provide an estimated timeline when your exchange is approved.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eHow to Request an Exchange\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eSubmit your request through the \u003cspan class=\"s1\"\u003e\u003cb\u003eLUOSJIET Returns \u0026amp; Exchanges Portal\u003c\/b\u003e\u003c\/span\u003e within 30 days after delivery.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eOnce your request is approved, we will provide your prepaid return shipping label and detailed shipping instructions.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003ePlease do not ship your boots until you receive return authorization.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eEarn 3,990 Nails\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eAfter successful payment for each US$39.90 protection unit, \u003cspan class=\"s1\"\u003e\u003cb\u003e3,990 Nails\u003c\/b\u003e\u003c\/span\u003e (equivalent to US$39.90 in reward value at the current rate) will be credited automatically to your loyalty account.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003e\u003cb\u003eImportant:\u003c\/b\u003e Please wait 60 days after purchasing the protection before redeeming these Nails.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003ePoints are credited after payment and are not technically locked for 60 days.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eIf you use the corresponding size exchange protection, 3,990 Nails will be deducted manually from your loyalty account.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eIf the protection is not used, you may keep the Nails for eligible LUOSJIET purchases, subject to loyalty program terms.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eCancelled or refunded protection purchases may require reversal of associated reward points.\u003c\/p\u003e\n\u003ch3\u003e\u003cspan class=\"s1\"\u003e\u003cb\u003eImportant Notice\u003c\/b\u003e\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"p4\"\u003eSize Exchange Protection is an optional service available exclusively for eligible U.S. orders.\u003c\/p\u003e\n\u003cp class=\"p4\"\u003eThis service does not limit or replace any statutory consumer rights, including rights relating to defective or nonconforming goods.\u003c\/p\u003e\n\u003cp class=\"p6\"\u003eService availability and terms are subject to applicable law.\u003c\/p\u003e","brand":"LUOSJIET","offers":[{"title":"Default Title","offer_id":67833216631103,"sku":"LJ-SEP-001","price":272.0,"currency_code":"CNY","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0751\/2663\/6863\/files\/0d7a9dd1771794816e22bed26772e3057f8d20be1dc60a8138a618f9e3c5d172.png?v=1792665162","url":"https:\/\/www.luosjiet.com\/vi\/products\/size-exchange-protection","provider":"Luosjiet Membership Store","version":"1.0","type":"link"}